Returns & Exchanges
We want you to feel good about what you order from RizzNova. If something arrives damaged, incorrect, or not as expected, please contact us with your order number and photos where relevant.
For hygiene reasons, certain accessories such as earrings, hair accessories, socks, and intimate styling items may not be eligible for return once opened or worn.
Return and exchange eligibility may depend on product condition, order timing, and destination. Final details will be confirmed as our fulfillment process is finalized.